Bottled Up
Water Quality Products
December 2007
By Stephanie Harris
The bottled water industry’s year in review
H-2-No?
Bottled Water Market
August 2007
By Stephanie Harris
Moving Forward
Bottled Water Market
August 2007
By Joe Fleck & Bob Smith-McCollum
Feed forward ozone control optimizes spring water filling
Bags vs. bottles
Bottled Water Market
August 2007
By Caitlin Cunningham
Weighing consumer and environmental benefits of water cooler dispenser systems
Speciated Water Analysis
Bottled Water Market
August 2007
By Zoe A. Grosser, Ph.D., & Kenneth Neubauer, Ph.D.
Use of a combined technique for inorganic speciation has become routine and is advancing
IBWA—The Issues at Hand
Water Quality Products
March 2007
by Water Quality Products
Water Quality Products asked Joseph Doss, president of the International Bottled Water Association (IBWA), to discuss some of the current issues in the bottled water market and provide readers a sneak peek of IBWA’s participation in WQA Aquatech USA 2007.
Bottled Water Industry Update
Water Quality Products
September 2006
Compiled by Jessica Moorman
Water Quality Products invited Henry R. Hidell, III, president of Hidell-Eyster International, to share his thoughts on some current trends and issues in the bottled water market.
The PH Phenomenon
Water Quality Products
September 2006
Michael Neiheiser
Monitoring water pH
Rebuilding with Ozone
Bottled Water Market
September 2006
By Ben Couch
Bottler problem-solves to supply clean water in the wake of Hurricane Katrina
Streamlining Your Business
Bottled Water Market
September 2006
By Bryan Trilli
Using portable handheld computers to process orders and bill customers on location
Safer than Tap?
Bottled Water Market
September 2006
By Zoe A. Grosser & Lee Davidowski
Analyzing bottled water for inorganic contaminants
History in the Making
Bottled Water Market
September 2006
By Ken Castro
Ozone’s role in the development of the bottled water industry
Silver Standard
Bottled Water Market
September 2006
By Jeffery A. Trogolo
Worldwide design trends mark growing consumer awareness of cooler hygiene+
WHO tests what
Bottled Water Market
September 2006
By Barbara L. Marteney
A global look at bottled water testing & regulated contaminants
What’s in the Water?
Water Quality Products
February 2006
By Marianne R. Metzger and Jeffrey H. Roseman
What’s in Store for the Water Industry in 2006?
Water Quality Products
January 2006
Neda Simeonova, editor
Each January, Water Quality Products asks some of the top industry professionals to share their views on the main issues that influence our industry today, as well as give us their forecasts for 2006. We hope the following pages will assist you in preparing for a new and successful business year.
IBWA
Water Quality Products
September 2005
Stephen R. Kay
Bottled Water Recycling
Water Quality Products
September 2005
Cari McLean
In today’s fast paced, on-the-go society, the demand for recycling should be at an all-time high as PET plastic bottle sales continue to increase and the bottled water industry continues to be the fastest growing bottled beverage sector.
OZONE
Bottled Water Market
September 2005
Brian Johnson
Final treatment for bottled water
Ozone
Bottled Water Market
September 2005
Ken Castro
Find out if the ozone manufacturer is in good standing with trade associations, such as the IOA and IBWA. Ozone is a very powerful oxidizer and the manufacturers of these devices need to be experts in safe delivery and monitoring of ozone.
Contemplate This
Water Quality Products
June 2005
Neda Simeonova, Editor nsimeonova@sgcmail.com
While there are some arguments whether bottlers of water gain from the consumers concerns and mistrust in municipal water, I think the main point is the fact that consumers in general are concerned with the quality and safety of the water they drink.
PDF Version
Industry Forecast
Water Quality Products
January 2005
By Jeff Roseman, Joseph K. Doss, Dr. Alan Leff, Peter Censky and Tom Bruursema
To assist you in the preparation for a new and successful business year, Water Quality Products asked various industry professionals to share their outlooks for 2005.
PDF Version
Ozone: More Is Not Always Better
Water Quality Products
September 2004
By Paul Overbeck
The International Ozone Association (IOA) has published about 60 papers on the subject at IOA conferences over the past five years.
PDF Version
Bottled Water’s Path to Market
Water Quality Products
September 2004
By Joe Doss
Bottlers may use all or a combination of the steps in the “Path to Market” to help ensure the safety and quality control of their products.
PDF Version
BW Market Proves Generous
Water Quality Products
October 2003
Wendi Hope King
Bottled water's status as a top product to have during an emergency is making it named as a prime target for gouges, yet I see past events as having instead displayed the generosity of the bottled water community. As a tribute to bottled water in this issue, I would like to point out how the industry has aided in relief efforts.
PDF Version
The Role of Ozone in Water Bottling
Water Quality Products
October 2003
L. Joseph Bollyky, Ph.D., P.E., Bollyky Associates, Inc. and Brian Johnson, Pacific Ozone Technology
Because of the relative and perceived ease of ozone treatment, many bottlers still don't use proven ozone process controls and monitoring technology. Thus, they're yet to assure precise ozone treatment, which is necessary when certain contaminants--such as bromide, from which bromate is formed--are present in the source water. The careful use of controls can result in bottled water of a higher quality.
PDF Version
Pure Water, Not So Pure Dispensers
Water Quality Products
October 2003
David Clark, Sanisleeve, Inc.
It is up to you to provide your customers with the proper sanitization for their water coolers. The bottle that you deliver should not be covered with dust, fallout, germs and "hand grime."
PDF Version
Bottled Water and the FDA Standards of Quality
Water Quality Products
June 2003
Kristin Safran and Barbara L. Marteney, National Testing Laboratories, Ltd.
Bottled water is classified as a food product and regulated by the U.S. Food and Drug Administration (FDA). The FDA has regulations that dictate the contaminants for which bottled water must be tested along with the allowable limits for each (Standards of Quality--SOQs). This article will focus on the last item, the SOQs. The true driving force behind the addition of parameters to the FDA SOQs is the U.S. Environmental Protection Agency's Safe Drinking Water Act (SDWA).
PDF Version
Water Vending
Water Quality Products
January 2003
Adrian Thompson, Polela Concepts
Water vending provides a fantastic opportunity for existing water business operators to expand their business into areas that are too small or difficult to service profitably.
PDF Version
Launching a New Product
Water Quality Products
December 2002
Walt Denny
Bottled water is second only to soft drinks in volume sold. In a market that appears saturated with so many bottled water brands all promising similar benefits, how do companies keep making a splash with new products? It isn't rocket science, but how and when you launch a new product is key. It's one of the most effective ways of capturing the media's Attention--and if done right, it can be a company's ticket to success.
PDF Version
Bottled Water Partnerships Are Abundant
Water Quality Products
December 2002
Opportunities are everywhere for bottled water companies keeping an eye open.
Although many large beverage companies are getting the "big" deals, smaller and mid-size companies should take note. Smaller companies can learn lessons from these beverage giants and find opportunity where others may not see it.
PDF Version
Routing Issues: From Paperwork to PDA Efficiency
Water Quality Products
October 2002
Lorraine Keating, Prism Visual Software, Inc.
By now, handhelds have enjoyed enormous popularity in any industry that deals with deliveries, services or exchanges. The bottled water and water treatment industries are not an exception. PDAs enhance performance, accuracy and cost-efficiency.
PDF Version
Bottled Water vs. Tap
Water Quality Products
October 2002
Nadia Abboud, Severn Trent Services
While both sides of the bottled/tap battle continue trying to inform and ultimately win the consumer over, a few facts cannot be overlooked. Regardless of how a consumer obtains drinking water, both bottled and tap must draw from the same available global freshwater sources. Despite the information with which consumers are presented, ultimately the decision is theirs. When purchasing bottled water, knowing what you are getting requires some research and understanding.
PDF Version
Bottled Water Testing
Water Quality Products
October 2002
Kristin Safran and Barbara L. Marteney, National Testing Laboratories
Consumers want to know if the bottled water they buy is safe. How and why bottled water is regulated is not common knowledge and can be confusing to customers. Bottlers who understand and can explain aspects of water quality, regulations and test results to their customers have a useful sales tool to promote their product.
PDF Version
Enhanced Bottled Waters
Water Quality Products
October 2002
Wendi Hope King, WQP Staff
WQP spoke with Barry Willson, senior vice president of operations at BEVsystems International, Inc., based in Miami, about the current enhanced water trends that seem to be driving the industry and giving marketers a lot to work with.
PDF Version
Expanding Knowledge, Continued Growth
Water Quality Products
October 2002
Wendi Hope King, WQP Staff
The bottled water industry has seen steady growth for years. Consumers are demanding beverage choices to suit their healthy lifestyles, and the bottlers have stepped in to meet those needs. One of the driving forces behind this continued boom is the International Bottled Water Association (IBWA).
PDF Version
The O-Zone: Today's Lesson: Ozone and Bottled Water
Water Quality Products
October 2002
Roger Nathanson
The following is the first of 11 articles addressing ozone's
applications, installation, sales, service, basics and more. The 12th and final
installment will be a quiz to test your ozone knowledge—so make sure you
come back each month to brush up. Details and instructions will be given in the
final month.
PDF Version
Full of Promise
Water Quality Products
October 2002
Contributed by Zenith International
East Europeans drank almost 10 percent more soft drinks in 2001, pushing consumption past the 20,000 million liter mark for the first time, according to the 2002 East Europe Soft Drinks report from Zenith International. Volumes have jumped 36 percent since 1997, despite the economic troubles of the late 1990s.
A Look at the Bottled Water Market
Water Quality Products
October 2002
Wendi Hope King
This year WQP decided to dive into the bottled water market and explore what some of the latest trends and standards are. What drives the bottled water industry? Who is its target market? Why has it continually seen such growth year after year? How have the beverage giants affected the marketplace? And what role does IBWA play in all of this?
PDF Version
Know Your Bottled Water Regulations
Water Quality Products
August 2002
Joseph K. Doss, International Bottled Water Association
The International Bottled Water Association (IBWA) tracks and takes action on a number of relevant issues. The goal is to ensure fair and equitable treatment of bottled water companies and to help the industry continue to deliver safe, high-quality bottled water products to a thirsty consumer market. In 2001, IBWA was engaged on both the federal and state legislative fronts, working hard to represent the bottled water industry and seeking the adoption of sensible, effective laws and regulations.
PDF Version
Bottled Water Quality
Water Quality Products
May 2002
Barbara L. Marteney and Kristin Safran, National Testing Laboratories
Due to growing concerns about environmental contamination from industry and the use of everyday products as well as fears of intentional tampering of water supplies, people are becoming more conscious of water quality. Letting your customers know that bottled water is regulated by the U.S. Food and Drug Administration (FDA) as a food product and that it is safe is an important part of your business.
PDF Version
Promoting Your Company Through Local Media and the Community
Water Quality Products
April 2002
Wendi Hope King, WQP Staff
Advertising in national publications and television stations is the standard route taken by businesses, even small ones. Promotions and advertising are key to any good business. However, it is small businesses that reach out directly to their communities that gain marketshare and a solid customer base.
PDF Version
Chlorine Taste in the Customer’s Drinking Water?
Water Quality Products
March 2002
By Ron Grage, Chlorinators Incorporated
Chlorine produces bacteria-free water and eliminates algae and slime. It also removes hydrogen sulfide from ground water (wells and springs) and eliminates iron bacteria (cenothrix), which are associated with objectionable odor and taste.
Despite these important facts, some people still object to chlorine in their drinking water. Comments such as “I don’t like the way chlorine makes my water taste” are common.
Only Time Will Tell
Water Quality Products
January 2002
Multiple Authors
The unprecedented events of Sept. 11 and the recession that began hitting our nation at the beginning of 2001 created havoc in the business world. The water industry was no exception; it also saw its share of fluctuation. With such an unpredictable economy, we move into 2002. WQP asked industry professionals nationwide to comment on what the water industry may see in the upcoming year. Although these professionals share their outlooks for next year, only time will tell what lies ahead.
PDF Version
The Right Time for Bottled Water, POU
Water Quality Products
December 2001
Wendi Hope King
Although in October, the IBWA had seen only a slight increase in sales overall since the attacks, individual companies have reported increased sales since Sept. 11. This partly is due to bottled water being named as one of the must-have items in case of further terrorism.
PDF Version
Pure Water the Way It Was Meant to Be
Water Quality Products
November 2001
By Michael Pennington, Severn Trent Services
As the public becomes more health conscious and educated about water contamination, demand for bottled water continues to increase. In order to provide purified water, it is important to understand the reverse osmosis (RO) water purification process.
PDF Version
Bottled Water International Markets
Water Quality Products
October 2001
Contributed by Zenith International
Water coolers are making big waves in East Europe, according to the second Zenith Guide to Water Coolers in East Europe by Zenith International, a European drink consultant.
PDF Version
Troubleshooting Bottled Water Complaints
Water Quality Products
October 2001
Barbara L. Marteney and Kristin Safran, National Testing Laboratories, Ltd
Customer complaints are an unfortunate but unavoidable part of business. Bottled water complaints typically arise when a customer perceives an off taste, odor or appearance in the water.
PDF Version
Ozone for Bottled Water
Water Quality Products
October 2001
Andrew Zaske and Aaron Edland, Osmonics, Inc.
The proliferation of bottled beverages worldwide and an increased awareness of consumer health issues have beverage suppliers rethinking how to keep their liquids safe for consumption.
PDF Version
Testing Bottled Water
Water Quality Products
September 2001
Barbara L. Marteney and Kristin Safran, National Testing Laboratories
One of the most important (and sometimes the most complex) area of the bottled water business is compliance with federal, state and industry regulations. As the EPA continues to evaluate contaminants in drinking water for regulation under the Safe Drinking Water Act (SDWA), the FDA must review these regulations for their suitability for bottled water.
PDF Version
Water Bottles
Water Quality Products
June 2001
Douglas Hamilton, GE Plastics
The water cooler--the social epicenter of every office and in some countries the main water source in homes--now is showing up in other environments from restaurants to coffee shops, schools and hospitals.
PDF Version
Duty Calls For Local Awareness
Water Quality Products
May 2001
Wendi Hope King
Editorial: May 6—12 is National Drinking Water Week (NDWW). It is our duty and opportunity as water professionals to make this week work for us by incorporating local companies, expertise and even the Water Quality Association (WQA) into NDWW.
PDF Version
Association Index
Water Quality Products
February 2001
Wendi Hope King
The following lists a brief overview of various associations and how you can find out more about each of them.
PDF Version
Bottled Water Makes Headlines
Water Quality Products
January 2001
Wendi Hope King
Recent news regarding the public?s fluoride intake and chromium 6 contamination has made for some alarming headlines. Though several past reports have concentrated on tap water, it is bottled water that is now becoming the current media target.
PDF Version
The Drink of Choice
Water Quality Products
October 2000
Wendi Hope King
With the industry seizing great opportunities, is there any doubt that bottled water won’t continue to be a huge business in upcoming years?
Getting Started in the Bottled Water Business: Source Water Development
Water Quality Products
September 2000
Barbara L. Marteney & Kristin Saltzgiver
This is the second in a series of three bottled water articles. The first article appeared in July; the last will run in October. Your natural spring, well or artesian well source already may be providing you with the "best water you’ve ever tasted" with little effort on your part. However, selling that same water for public consumption puts you under government scrutiny.
Water Vending is Here to Stay
Water Quality Products
April 2000
Larry M. Eils
Consumer concerns about drinking water contaminants and aesthetics partially explains the increased demands for alternatives to tap water such as bottled water or water from a vending machine. Media hype about contaminants and aggressive marketing by some bottled water companies also plays a role.
FDA Bottled Water Regulations UpdateNine Stayed Parameters and Quarterly Testing Requirements
Water Quality Products
November 1999
Barbara L. Marteney and Kristin M. Saltzgiver
On August 6, 1998, the U.S. Food and Drug Administration (FDA) announced that effective February 2, 1999, bottled water must meet the requirements of the National Primary Drinking Water Regulations for the nine stayed parameters, which include: antimony, beryllium, cyanide, nickel, thallium, diquat, endothall, glyphosate, and 2,3,7,8-tcdd (dioxin). This announcement requires bottlers to monitor for these nine parameters and comply with the same maximum contaminant levels (MCLs) as established by the U.S. Environmental Protection Agency (EPA).
IBWA Model Code Changes
Water Quality Products
May 1998
Tyrone Wilson, Kristin Saltzgiver and Barbara Marteney
On February 6, 1998, the International Bottled Water Association (IBWA) Board of Directors approved changes regarding finished product analysis.
Consumer Facts on Bottled Water Testing
Water Quality Products
November 1997
Michael P. Miller
The U.S. Food and Drug Administration (FDA) requires that every bottled water product receives a full analysis every year.
Sanitary Considerations in Bottled Water Plant Construction
Water Quality Products
September 1997
Michael P. Miller
Many concerns have been xpressed about the potential costs of corrective actions necessary to fulfill the requirements of the bottled water plant inspection program. Here is a basic outline of what inspectors look for and how to avoid problems.
Technical Challenges Facing International Bottlers
Water Quality Products
May 1997
by Michael P. Miller
Problems the importer faces in addressing U.S. or other regulatory challenges are based on the differences between international and FDA regulations.
Bottled Water Audits: The International Standard for IBWA
Water Quality Products
October 1996
Michael Miller
Because of the rapid growth of the bottled water industry and IBWA membership, there was concern that a new bottler with little experience might make mistakes, which would hurt all bottled water producers. The image of bottled water as a high quality alternative to tap water is increasingly recognized by consumers, and therefore hasto be protected.
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