Customer complaints are an unfortunate but unavoidable part of business. Bottled water complaints typically arise when a customer perceives an off taste, odor or appearance in the water.
One of the most important (and sometimes the most complex) area of the bottled water business is compliance with federal, state and industry regulations. As the EPA continues to evaluate contaminants in drinking water for regulation under the Safe Drinking Water Act (SDWA), the FDA must review these regulations for their suitability for bottled water.
Continually Evolving Regulations for D/DBPs
The water cooler--the social epicenter of every office and in some countries the main water source in homes--now is showing up in other environments from restaurants to coffee shops, schools and hospitals.
Closing the Loop on Material Selection
Editorial: May 6—12 is National Drinking Water Week (NDWW). It is our duty and opportunity as water professionals to make this week work for us by incorporating local companies, expertise and even the Water Quality Association (WQA) into NDWW.
The following lists a brief overview of various associations and how you can find out more about each of them.
Organizations on File to Meet Your Needs
With the industry seizing great opportunities, is there any doubt that bottled water won’t continue to be a huge business in upcoming years?
Bottled water: The water drinker’s drink of choice. And lately, it has had stiff competition thanks to television and newspaper reports about the purity of tap water.
This is the last of a series of three articles covering Bottled Water Testing, Source Development, and Licensing and Labeling.
This is the second in a series of three bottled water articles. The first article appeared in July; the last will run in October. Your natural spring, well or artesian well source already may be providing you with the "best water you’ve ever tasted" with little effort on your part. However, selling that same water for public consumption puts you under government scrutiny.
This is the first in a series of three articles covering bottled water testing, source development and licensing and labeling.
Consumer concerns about drinking water contaminants and aesthetics partially explains the increased demands for alternatives to tap water such as bottled water or water from a vending machine. Media hype about contaminants and aggressive marketing by some bottled water companies also plays a role.