More confidence in your employees. Stronger work relationships. Faster preparedness of new staff. Fewer errors in the field.
If these are goals you would like to achieve in your company, the Water Quality Assn. (WQA) is introducing an effective way to meet them — and it is a way that has already been proven.
How WQA’s mentoring program helps businesses meet goals
Imagine settling into your favorite restaurant, pub or even lunch counter. You are hungry or thirsty, and ready and willing to spend your hard-earned money. You see one seat left at the bar or counter, and it is a stool with three legs. As you pull out the stool, ready to sit and enjoy a meal or some fine spirits, you notice one of the legs is badly cracked, bent or broken. You know that if you sit on that stool, you are probably going to fall over.
The three parts of a successful marketing campaign
Matt and Catherine Gilby purchased Southeast Texas Water in January 2011, and with the new adventure came old ties.
Catherine is carrying on the legacy of her grandparents, H.D. “Tex” and Emma Strait, who moved to Beaumont, Texas, 45 years ago to purchase a Culligan business. Tex’s middle son, Henry Strait, and his wife, Fran, then purchased Southeast Texas Water from his parents in 1994, and now it is Henry’s daughter’s turn to run the business with her husband.
Southeast Texas Water’s new family owners look to technology to streamline their business
The primary focus of water treatment, regardless of source, is to optimize treatment equipment options and methods to provide consistent, potable water quality to the end user. The main immediate concern is the elimination of dangerous biological contamination through disinfection. As the industry develops new methods and learns more about historic processes, there is a series of options to utilize with various advantages and disadvantages.
Ozone disinfection options for systems large and small
I recently received a request from a client to provide an opinion on how many hours a sales professional should spend on different activities. What follows is an excerpt of my response.
Determining how employees should allocate their time
The Filmtec BW60-1812-75 is a new residential membrane element that produces 75 gpd and nominal 99% salt rejection at 50 psi. It incorporates efficient membrane element design, allowing consumers to enjoy high performance and water quality.
Frank Lloyd Wright advised, “Get the habit of analysis—analysis will in time enable synthesis to become your habit of mind.”
A clever business is one that looks at every facet of the sales cycle. This includes a periodic, thorough sales analysis. According to business intelligence software company MicroStrategy, “Sales reporting and analysis provide visibility into a company’s sales pipeline, integrating information from sales, customer and financial sources for a complete picture of sales performance.
Plan for the future with periodic business analysis
When it comes to education and training, webinars, websites and textbooks are great, but there is one source of information that is especially invaluable: the insights and advice a water treatment industry veteran can pass on to new employees.
According to Christine Fletcher, owner of Secondwind Water Systems in Manchester, N.H., transferring that information from veteran employees to new hires has been one of the most challenging aspects of employee education over the years.
Town of Newburgh, N.Y., provides clean drinking water to area residents under EPA agreement
The U.S. Environmental Protection Agency (EPA) announced that the town of Newburgh, N.Y., completed the construction of a drinking water treatment plant that will deliver a reliable and clean source of drinking water to local residents under the terms of a 2008 legal agreement between the town and EPA. The agreement was reached after the U.S. Department of Justice filed a complaint on behalf of EPA alleging various violations of the Safe Drinking Water Act.