Pennsylvania company reinforces commitment to growth and customer satisfaction with job addition
Zurn Industries LLC announced a new member of its executive suite, Sam Karge, in the newly created role of vice president of sales and marketing. He will report directly to Craig Wehr, president of Zurn.
Karge joins Zurn with 19 years in the water industry. Most recently he was vice president/platform leader of the Water Purification Platform for Pentair, where he previously held the position of global leadership for sales, product development, marketing and strategy. Karge also served as president of the Water Quality Association from 2014 to 2015.
Nominations are open through June 25
The International Desalination Assn. will confer the inaugural IDA Water Reuse and Conservation Awards at its International Conference on Water Reuse and Recycling “Turning Vision into Reality”, which takes place Sept. 25 through 27 at the Hyatt Regency Nice Palais de la Méditeranée in Nice, France.
Nominations are now being accepted for the awards, which will recognize outstanding achievements in the following three categories:
During speech classes in college, my biggest struggle was coming up with an outline and trying to fit the speech into the allotted time period. What ended up helping me more than anything were my efforts as a stand-up comic. If I was given 10 minutes on stage, I did 10 minutes—no less and definitely no more, or I would never work at that club again.
Now when I am presenting at Water Quality Assn. events or doing training for a company, I still have a hard time staying on script. There is just so much to say, and when I am presenting, an hour seems to just fly by.
Tips on staying focused during sales presentations
Water treatment may not be rocket science, but a water treatment company can certainly benefit from having a rocket scientist at the helm. Just ask Mike Gelberg, president of Air & Water Quality Inc. in Maine.
Gelberg studied aeronautics and astronautics at the Massachusetts Institute of Technology, and fluid, thermal and aerospace sciences at Case Western Reserve University; worked on the Apollo and Skylab space programs; and helped found a pioneering computer company before entering the water treatment industry.
Two science experts apply technical knowledge at Maine dealership
Solvay Engineering Plastics plumbing applications gain certification in four countries
Solvay Engineering Plastics, a polyamide-based performance materials company, announced its entire range of Technyl PA6.6 and Technyl eXten PA6.10 materials for plumbing applications obtained full drinking water contact approvals from NSF-61 (U.S.), WRAS (UK), ACS (France), KTW and W270 (Germany).
Mike Knapek accepts promotion at Yaskawa America Inc.; retains president & COO role of the Drives & Motion Division
Yaskawa America Inc. (YAI) promoted Mike Knapek, president and COO of the Drives & Motion Division, to the position of CEO. Knapek takes over for Mr. Masahiro Ogawa, who has led Yaskawa’s Drives, Motion, and Robotics business in the Americas for more than five years. Ogawa will return to Kurosaki, Japan to take on the role of corporate vice president and general manager of Yaskawa’s global robotics business.
With the rise of social media, word-of-mouth has spread to the digital world, and business owners cannot ignore its influence. The statistics tell the story:
Tips on managing & responding to positive & negative online reviews
Hiring and retaining a new employee can be similar to starting a new relationship. In addition to being able to perform the tasks of the position, this individual must be compatible with the rest of the team. Let’s face it—sometimes we spend more waking hours with our coworkers than we do with our own families. You need to ensure that each day is productive, and happy employees are the most productive employees. So how do you find that perfect match for your team? Here a few suggestions.
Empower Your Current Employees
Finding an employee who fits in with your team
In and around the northern Pennsylvania borough of Troy, water quality is complicated by several environmental factors. Thankfully, residents of the area have three generations of treatment experience from Havens Well Drilling to assist them with their water needs.
Generations of Service
Don and Marge Havens founded Havens Well Drilling in 1955 after Don received an offer he could not refuse.
Pennsylvania company has been helping rural customers with water quality issues for more than 60 years
What is customer service? What does it look like?
What is good customer service? How does it make you feel?
What is outstanding customer service? What would it take to wow you? Do you have the power to wow your customers?
Empowering employees to give customers top-notch service