When the phone rings in the middle of the night, it can be a jarring experience. Is there an emergency? Is a family member in trouble? Is it just a wrong number?
For business partners James Bennett and Jeff Colasante, being ready for that middle-of-the-night phone call is simply part of running a water treatment dealership.
Connecticut dealership values learning for customers & employees alike
As an American female owner of a water treatment equipment dealership in Baja California Sur, Mexico, Barbara Manfrediz considers herself to be “a bit of a novelty.”
Manfrediz moved to Mexico from Arizona in 2010 with no experience in the water treatment industry. Shortly after purchasing a water treatment system for her home, she was hired as a representative for the company that sold her the system. In March 2014, she opened her own business: Water Ways Baja. The dealership serves homes and businesses in the southern portion of the Baja California Peninsula.
Arizona woman launches successful water treatment dealership in Mexico
When Daniel Scott got his start in the water industry a decade ago, a job with a plumbing company was simply that—a job. “To be completely honest, I needed a job at the time and I found a plumber who was hiring,” he said. “I found out that I loved it and was super good at it.” That job quickly blossomed into a career, and Scott gained experience working with both residential and commercial plumbing applications.
Utah company finds success with balance of water treatment & plumbing
Jim and Martha Rabb founded Rabb Water Systems in 1951 in Plymouth, Ind. Ten years later, they relocated to Warsaw, Ind., and the dealership has been a fixture in north-central Indiana for nearly 45 years.
Rabb Water has since expanded to five other locations, with a service area covering 27 counties. The Rabb family sold the business to Don and George Clemens in 1988. George was the Rabb’s son-in-law, so the dealership remains family owned.
Indiana dealership gives back to employees & community
Living in the Rocky Mountains certainly has its benefits—and they are not limited to the majestic views and quick access to the ski slopes.
As Steve Silagy, owner and service manager of AquaLogic in Gypsum, Colo., points out, it also has water quality benefits. “We are pretty lucky in the fact that we are literally at the top of the food chain here—we really live at the top of the water source,” he said. “Nobody uses it above us.”
Colorado dealership finds success in Rocky Mountain tourist community
The origin of Mast Family Culligan dates back to 1975, when Dale Mast purchased the Fort Myers, Fla., franchise after entering the water treatment industry in the late 1960s. This year, the company celebrates 40 years in business in southwestern Florida.
Florida dealership spans 40 years & three locations
Leonard Keener started Toledo Water Conditioning in 1947. After he returned from serving his country in World War II, he decided to open a business in the water treatment industry so he could provide customers with products that were truly beneficial while also running a company of his own.
Today, his son, John Keener, who grew up in the industry, runs the business. Keener started working for his father full time in 1980 after working as a part-time employee throughout high school and college.
Ohio dealership helps community during Toledo microcystin contamination
The company for which Parisian Jerome Papaya works, Puribec, started as a Kinetico water softener dealer primarily serving residential customers in the mid-sized Quebecois city of Rimouski. Today, it is the province’s official provider of Kinetico products, and has expanded its business to serve small commercial, municipal and industrial businesses, with 20 dealers in Quebec and some operations in West Africa. As the company has grown and evolved, so has Papaya’s career in the industry.
It All Started in Paris
Starting in a mid-sized city in Quebec, one company now extends its services to West Africa
Since its first location opened nearly 35 years ago, Professional Water Systems Inc. has succeeded through a combination of family values and integrity of customer service. Founded in 1980 by owner and President Fred Hurlbut, the dealership now not only services the area surrounding its Ridgefield, Conn., location, it also has expanded to a second location in West Palm Beach, Fla.
Family-owned dealership finds success across state lines
AWWA CEO David LaFrance thanks water professionals nationwide for keeping water safe for drinking
Dec. 16, 2014, marked the 40th anniversary of the Safe Drinking Water Act (SDWA), which today includes regulations for more than 90 contaminants. American Water Works Assn. (AWWA) CEO David LaFrance issued the following statement to mark the occasion.