The company for which Parisian Jerome Papaya works, Puribec, started as a Kinetico water softener dealer primarily serving residential customers in the mid-sized Quebecois city of Rimouski. Today, it is the province’s official provider of Kinetico products, and has expanded its business to serve small commercial, municipal and industrial businesses, with 20 dealers in Quebec and some operations in West Africa. As the company has grown and evolved, so has Papaya’s career in the industry.
It All Started in Paris
Starting in a mid-sized city in Quebec, one company now extends its services to West Africa
Since its first location opened nearly 35 years ago, Professional Water Systems Inc. has succeeded through a combination of family values and integrity of customer service. Founded in 1980 by owner and President Fred Hurlbut, the dealership now not only services the area surrounding its Ridgefield, Conn., location, it also has expanded to a second location in West Palm Beach, Fla.
Family-owned dealership finds success across state lines
AWWA CEO David LaFrance thanks water professionals nationwide for keeping water safe for drinking
Dec. 16, 2014, marked the 40th anniversary of the Safe Drinking Water Act (SDWA), which today includes regulations for more than 90 contaminants. American Water Works Assn. (AWWA) CEO David LaFrance issued the following statement to mark the occasion.
Like many water dealerships around the U.S., Culligan of Yuma is small, family-owned, and keeps close ties to its customers in Yuma, Ariz. But unlike most of his small business counterparts in the industry, owner Larry Yarlott works in an environment of extremes.
“Yuma has very hard water and high TDS [total dissolved solids] in both city water and well water,” Yarlott said. As if the hard water is not an issue enough for its residents, there is also the scarcity of water in general that plagues many communities in the southwestern U.S. deserts.
Yuma dealer deals with desert daily
Like many small water business owners, Montana native Archie Thomas, president of Kinetico Quality Water of Missoula and Ravalli, began his career in the family business. Surprisingly, his family business was not water.
“I originally led a plumbing/electrical business. I’m a master electrician and a master plumber licensed in the state of Montana,” Thomas said.
After working in the electrical field for more than 20 years, Thomas decided to make a career change.
“I simply looked at the water treatment business and thought it had better long term potential,” he said.
Small western Montana water treatment company proves that small businesses can still have a big impact
In the early 1980s, Bob Hoey earned his certification as both a Water Quality Assn. Certified Water Specialist and Certified Sales Representative. He said he was the only person in the Twin Cities market at the time to have both those certifications, and people started to take notice.
"People started jokingly calling me the water doctor," he said, "so I started working that angle, put up a logo and acquired a phone number with our name."
Water Doctors in Minnesota fosters community relationships for increased growth
Before Casey Taylor become president of Waterlogic West, he worked for Taylor Made Water System, a family run business in Northern California started by Taylor, his father and brother in 1998. In 2012, the Taylors sold the business to Waterlogic, a point-of-use (POU) water purification provider that designs commercial and residential water dispensers for markets around the world.
Northern California POU business has a commitment to service that extends beyond its office walls
NMP Water Systems has been around since 1985, but the company today hardly resembles that of 30 years ago. Originally, the NMP name stood for Nature’s Market Place, a whole foods market owned by Ed Van Overloop in Ridgewood, N.J. Ed soon realized pure food went hand in hand with pure water and opened the water treatment company.
Ed’s grandson Tim Van Overloop grew up around the business, working on weekends and during summers. He graduated from Fordham University and took a job in the corporate world, but after two years, he realized where he belonged.
NMP Water Systems in New Jersey finds networking key to customer growth in a large area
“The water business is in my blood,” said Jay Hellenbrand, president of Advanced Water Solutions, Ventura County, Calif., about his passion for the water industry. And indeed it is.
California water dealer builds on the legacy of his father while blazing his own path
“Be honest, be fair, and be knowledgeable.” That has been Travis Mast’s motto since he took over the day-to-day operations of Mast Water Technology in Platteville, Wis., 11 years ago. Travis, vice president and general manager, works with guidance from his father and owner Alan Mast. Both men have a long history in the industry.
“It’s always been in the family,” Alan said. “All the way since I’d been four years old, I’d been working on and off in the shop tinkering with things.”
Mast Water Technology focuses on solving water problems in areas of Wisconsin, Illinois and Iowa