Advise & Conquer

One benefit to water treatment dealers who belong to dealer networks is the ability to network with and learn from their peers. 3M recently formed a Dealer Advisory Council (DAC) to maximize these efforts. Water Quality Products Managing Editor Kate Cline recently spoke with Mark Howlett of 3M and Chuck Minott of Chuck the Water Man, both members of the DAC, about the council and how it will help dealers. 

Kate Cline: What is the structure and function of the DAC?

Deck: 

Insight on 3M’s new Dealer Advisory Council

About The Author: 

Mark Howlett is marketing manager for 3M Purification Inc. Howlett can be reached at mhowlett@mmm.com.

Chuck Minott is owner of Chuck the Water Man and president of the 3M Dealer Advisory Council. Minott can be reached at chuck@chuckthewaterman.com.

Publication Date: 
June 17, 2014
Activation Date: 
June 17, 2014
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Back to School

Make no mistake about it — in good economic times or bad, many homeowners do not place water treatment at the top of their priorities list. This makes it even tougher to run your own business, and it takes a lot of work to have a successful organization.

Deck: 

Utilizing continuing education & dealer networks for business success

About The Author: 

Bob Wolff is PR director for the Drucker Group. Wolff can be reached at bob@druckergroup.com or 224.532.1808.

Publication Date: 
June 16, 2014
Activation Date: 
June 16, 2014
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For All the Right Reasons

More confidence in your employees. Stronger work relationships. Faster preparedness of new staff. Fewer errors in the field.

If these are goals you would like to achieve in your company, the Water Quality Assn. (WQA) is introducing an effective way to meet them — and it is a way that has already been proven.

Deck: 

How WQA’s mentoring program helps businesses meet goals

About The Author: 

John Hoffman, J.D., is communications consultant for the Water Quality Assn. Hoffman can be reached at john.hoffman@wqa.org or 630.505.0160.

Tanya Lubner is director of education and certification for the Water Quality Assn. Lubner can be reached at tlubner@wqa.org or 630.505.0160.

Publication Date: 
April 4, 2014
Activation Date: 
April 4, 2014
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Leaving a Legacy

When it comes to education and training, webinars, websites and textbooks are great, but there is one source of information that is especially invaluable: the insights and advice a water treatment industry veteran can pass on to new employees.

According to Christine Fletcher, owner of Secondwind Water Systems in Manchester, N.H., transferring that information from veteran employees to new hires has been one of the most challenging aspects of employee education over the years. 

About The Author: 

Kate Cline is managing editor of Water Quality Products. Cline can be reached at kcline@sgcmail.com or 847.391.1007.

Publication Date: 
March 21, 2014
Activation Date: 
March 21, 2014
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WQA Announces Professional Certification Changes

Source: 
Water Quality Assn.
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Beginning in March 2015, WQA will offer two advanced-level certifications and four core titles

In coordination with the unveiling of its new Modular Education Program (MEP), the Water Quality Assn. (WQA) announced changes to its professional certification scheme.

Beginning in March 2015, WQA will offer two advanced-level certifications — master water specialist and master service technician — and four core titles — certified water treatment representative, certified water specialist (CWS), certified installer (CI) and certified service technician.

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Publication Date: 
February 20, 2014

Certification Revamp

The Water Quality Assn. (WQA) recently overhauled its certification and education program to focus on the real-life activities that dealers perform everyday. Water Quality Products Managing Editor Kate Cline recently spoke with Tanya Lubner, WQA’s director of education and certification, about the new program and how it will affect members.

Kate Cline: Describe the new modular education program. What are the benefits of the new structure?

Deck: 

The latest on the new WQA education scheme

About The Author: 

Tanya Lubner is director of education and certification for the Water Quality Assn. Lubner can be reached at tlubner@wqa.org or 630.505.0160.

Publication Date: 
February 6, 2014
Activation Date: 
February 6, 2014
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WQA to Host Mitigating Recontamination Webinar

Source: 
Water Quality Assn.
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Webinar will identify treatment technologies and equipment needed to mitigate recontamination

The Water Quality Assn. (WQA) will host its Mitigating Recontamination webinar on Feb. 5, 2014, at 2 p.m. EST. The webinar will explain where recontamination may occur and identify treatment technologies and equipment needed to mitigate recontamination. In order for your registration to be processed, it much be purchased no later than 5 p.m. EST on Feb. 4.

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Publication Date: 
January 28, 2014

Are You an Asset?

Many in the water industry have been at it for a long time and have seen many changes over the years. Especially interesting is the change in how valuations of positions, functions, personnel and companies are measured.

Deck: 

Making yourself valuable to your company is key to success & security

About The Author: 

Ric Harry is sales director, Canada and Northeastern USA, for Culligan Intl. Harry can be reached at info@richarry.com or 905.734.7756.

Publication Date: 
September 16, 2013
Activation Date: 
September 16, 2013
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Thirsting for Knowledge

In my travels across North America over the years, I have observed and documented the characteristics of people and companies to develop profiles. In particular, I look for companies that seem to be the most successful in their markets. We all have periods of success, but I am referring to the companies that seem to continuously rise to the top, even with ever-changing markets and economic conditions.

Deck: 

A desire to learn drives successful employees & companies

About The Author: 

Ric Harry is sales director – Canada for Culligan Intl. Co. Harry can be reached at info@richarry.com or 905.734.7756.

Publication Date: 
March 29, 2013
Activation Date: 
March 29, 2013
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Students Partner With Green Plumbers Training Program

Source: 
EPA
Deck: 

Students in Maine fix water leaks and recommend efficiency measures during Fix a Leak Week

The Kennebec Valley Community College (KVCC) and the International Assn. of Plumbing and Mechanical Officials (IAPMO) Green Plumbers Training program are teaming up to fix water leaks and recommend efficiency measures during the U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week March 18 to 24.

Publication Date: 
March 21, 2013