New board members were announced during the business meeting of the association's annual convention at the Caribe Royale Resort
The Florida Water Quality Assn. (FWQA) named Amanda Moore, Michael Lester and Todd Mosteller to the 2015-2016 board of directors at its annual convention on June 12, 2015.
Moore is vice president of Atlantic Filter Corp., a full-service OEM of water treatment equipment in south Florida. Moore brings more than 18 years of experience in the water treatment industry to FWQA. She is certified by the Water Quality Assn. as a Certified Water Specialist.
The website features an area specifically for dealers
Hydrotech announced the launch of the company’s newly redesigned website.
The website features a clean design with easy navigation and accessible information. New product information and manuals are available in the products section, where products are separated by product lines. The dealer protected area allows Hydrotech dealers to access marketing material, online product order forms and more.
In the water business, things are rarely easy, so it is tempting to think that only the “smart” or the “lucky” are able to succeed. Frankly, it usually has less to do with luck or IQ and more to do with good timing and the ability to manage change, as stated by marketing expert Leon C. Megginson in his most famous quote, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.”
Creating & implementing a plan for making changes in your business
In my last article (“Focus on the Follow-Up,” February 2015), I was pretty direct about my opinions on why you should be scheduling and completing follow-up visits with your customers, but in case you missed it, I will sum it up: I think follow-ups should always be done, and I believe there are few, if any, legitimate reasons for not doing them.
Procedures & recommendations for follow-up visits with your customers
Each month, WQP features a dealer as Dealer of the Month. This spring, we conducted a survey to ask our readers which dealer of the 12 featured in 2014 they felt was deserving of the moniker “Dealer of the Year.” With a resounding 87% majority, they selected Scott Hillman of Integrity Plumbing & Water Treatment in Franklinville, N.Y., as the 2014 Dealer of the Year honoree.
Learning & Growing
WQP’s 2014 Dealer of the Year shares tips for success
Jim and Martha Rabb founded Rabb Water Systems in 1951 in Plymouth, Ind. Ten years later, they relocated to Warsaw, Ind., and the dealership has been a fixture in north-central Indiana for nearly 45 years.
Rabb Water has since expanded to five other locations, with a service area covering 27 counties. The Rabb family sold the business to Don and George Clemens in 1988. George was the Rabb’s son-in-law, so the dealership remains family owned.
Indiana dealership gives back to employees & community
W100T Twin Alternating Series water softeners are ideal for residential and light commercial applications ranging from 20,000 to 210,000 grains of hardness removal capacity at flow rates to 24 gpm. The softeners with W110 Series control valves combine reliability and ease of service.
The conference will be held Sept. 16 to 18 in Lancaster, Pa.
The Eastern Water Quality Assn. will be holding its fall conference and tradeshow at the Doubletree Resort in Lancaster, Pa., Sept. 16 to 18, 2015. Registration for exhibitors and attendees is now open.
The previous location will house a media testing laboratory and also will be the site for the regeneration plant and the service and warehouse divisions
Carbon Activated Corp. announced the opening of its new corporate premises at 2250 South Central Avenue in Compton, Calif. The new facility has 30,000 sq ft dedicated to an office. This location will house all corporate office staff inclusive of sales, administration, accounting and finance, and human resources. The previous location will house a media testing laboratory and also will be the site for the regeneration plant and the service and warehouse divisions.
Organization will emphasize "10-1-10" message in future marketing and fundraising campaigns
In an effort to emphasize that every $10 donation provides clean drinking water for one person for 10 years, Wishing Well International Foundation (WWIF) announced that the “10-1-10” message will be at the heart of all its future marketing and fundraising campaigns.