Awards include best paper and poster for individuals, students
The 2016 Membrane Technology Conference and Exposition was held in San Antonio in February. The following awards were presented during the concluding awards ceremony on Feb. 4, 2016:
AMTA/AWWA MTC16 Best Paper Awards:
Michael Thompson will address engaging employees
Michael Thompson, president of Applied Management Group Inc., will speak at a 2016 WQA Convention and Exposition session entitled, “Empowered Personnel Workshop: The Template for Developing Engaged Employees That Deliver Exceptional Customer Service.” The session will take place on Thursday, March 17, from 8 to 9:50 a.m. in room 102 AB at the Music City Center in Nashville, Tenn. Attendees will learn how to develop a concise description of what outstanding customer service might look like in their businesses and how to cultivate a performance culture that impresses customers.
Visit Pentair’s new Partner Center to find all your business needs together in one central location. Sign on at https://wppartners.pentair.com/ today to access Pentair’s Suite of Apps, Print on Demand product resources, digital video library, digital spec sheets, brochures and more.
"My water is perfect; I have a well.”
“I live near one of the freshest reservoirs in the state—why would I pay to install a water softener or filter?”
“I’ve read that I need those minerals in my water to survive, so why would I deliberately remove them?”
Marketing to stubborn buyers requires a dedicated approach
Are you ready—right now? Soon?—to either sell your business or pass it on to the next generation?
If you answered yes, you are in need of a succession plan. Do not wait until the last minute—as tempting as it may be, it is better to follow Confucius’ advice: “Success depends upon previous preparation, and without such preparation there is sure to be failure.”
Tips on creating a succession plan for your company
For more than 16 years, Signature Plumbing Inc. and Benjamin Franklin Plumbing have been providing an expanding number of services to the residents of Wilmington, N.C. Today, the company’s range of offerings includes water treatment, and its business partners, employees and customers benefit from its service-oriented approach and commitment to quality.
Evolution of a Company
North Carolina dealership provides a variety of services with expertise & respect
Winners will receive a four-day trip to Puerto Rico
Foundation Finance Co. has announced the Foundation Fiesta Puerto Rico, its annual dealer incentive contest, in which 12 of its dealers can win a four-day trip to Puerto Rico. The contest will run from February 1, 2016, to April 30, 2016. Dealers can qualify to win in several ways: overall funded volume, funding percentage and random selection based on entries for each funded loan.
The trip will take place from June 21 to 24, 2016, and be held at a luxury resort in Puerto Rico.
Customer satisfaction is key in any business operation, and no one knows that more than those at the helm of American Aqua Systems, located in Narragansett, R.I.
Family-owned dealership prepares for the next generation
The water treatment industry is an exciting—but challenging—place to be right now. Between ever-changing regulations, environmental challenges and developing technologies, it can be hard to keep up, but water treatment dealers must do just that—in addition to running their businesses and providing top-notch customer service.
WQP recognizes the 2015 Dealers of the Month
It seems like we are always in the middle of political season in this country, but there are times, like now, when politics seem to be the only thing anyone talks about. As we get nearer to the presidential primary elections and then the general election, the taboo topic of politics becomes next to impossible to avoid.
What to do when customers bring up the topics of politics or religion