December 2001

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Although in October, the IBWA had seen only a slight increase in sales overall since the attacks, individual companies have reported increased sales since Sept. 11. This partly is due to bottled water being named as one of the must-have items in case...

Arsenic often is remembered as a poison, used since medieval times to eliminate unsuspecting persons. In those days, arsenic was a perfect murder weapon because the symptoms of death mimicked other causes and, therefore, were hard to trace....

West of Scotland Water (WoSW) awarded a contract, under competitive tender, for its first ultrafiltration plant to PCI-Water. The treatment works, being built for Carradale, near Cambeltown, Kintyre, was designed by PCI-Water, using...

When looking at the importance of customer service, first look at the treatment of the employee. Using the age-old rule of "treat others as you would like to be treated" helps demonstrate the importance of employee morale.


Most of...

Have you ever thought of implementing an automated Customer Relationship Management (CRM) program into your water treatment business? Maybe some of your business associates mentioned the advantages of a CRM software product that they recently...

This article is a salute to those who think outside the box and an invitation to us all to try the unusual and unique to see if it helps us differentiate our company in the marketplace.

One of the things I like best about my life is the fact...

Well, it’s unanimous. It would take an incredible amount of contaminant to cause any damage to our drinking water supplies.


It was said that four truck loads of sodium cyanide would be needed in order to contaminate one million...

To most people, water clarity is important, but the nautical archaeologists at Texas A&M University know that to rebuild a 300-year-old ship, it is essential.


Rene Robert Cavelier, Sieur de La Salle, was a French trader and...

Admittedly, writing a good news release doesn’t make a public relations (PR) campaign, but doing a poor one can dramatically cripple your PR efforts. Working with your editor and your qualified staff will promote your business. Properly...