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Flowserve Corp. (NYSE: FLS), a global provider of fluid motion and control products and services, has opened a new administrative headquarters for its Flow Solutions Europe, Middle East, and Africa (EMA) operations.
The facility is located in Essen, Germany, and houses a Quick Response Center (QRC) that provides sales, service, support and manufacturing of seals and associated products. There is also a Learning Resource Center (LRC) that offers maintenance training programs for pumps and seals for employees and customers.
The QRC provides Flowserve customers with local access to spare parts inventory, repair, quick turnaround manufacturing, CAD design, and technical services for sealing requirements. The QRC also manufactures pump seals, mixer seals, and piston rod packing rings for large reciprocating compressors, which are widely used in chemical refining and manufacturing applications.
The LRC specializes in hands-on training in pumps, valves, and seals for engineers, operators, craftsmen, and other plant professionals. Experienced instructors teach OEM-standard procedures through a combination of classroom instruction and hands-on experience in state-of-the-art static and power labs. The Essen LRC cross-trains with other Flowserve facilities in the United States, Saudi Arabia, and Singapore, as well as university and government sites around the world.
The Essen facility also provides direct, local access to the company's LifeCycle Advantage (LCA) equipment management program.
"With the opening of the Essen facility, Flowserve continues its promise to support customers throughout the life of their equipment - from spare parts to maintenance to training," said Andy Beall, president, Flowserve Flow Solutions.