Hach Co., recently announced the availability of their new Service Partnership Programs. Three unique all-inclusive service agreements have been developed to meet the needs of every facility that purchases Hach products.
The Self-Service Partnership agreement allows the customer to provide the labor, while Hach provides the parts, training, technical support, and on-site backup. With the Field Service Partnership agreement, Hach will send highly trained service professionals to the customer’s facility to perform all preventative maintenance and repairs. With a Factory Service Partnership agreement, the customer may send instruments to the Hach factory, where experienced technicians perform all required repairs and preventative maintenance. Parts and priority support are included in all contracts.