May 2007

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I can’t believe I’m saying this, but there is a good and a bad side of consumer awareness. Just a few months back I talked about the increase of consumer awareness about water quality with recent media reports: clever TV ads such as the GE...

Residential softeners and filters may work wonders when conditioning water, but they will eventually need service. Diagnosing and repairing residential point-of-entry water...

In an increasingly competitive business environment, water treatment dealers are continuously looking for opportunities to increase revenues and profits. Dealers have long used salt delivery routes to increase revenues and provide for consistent cash...

Water, water, every where, And all the boards did shrink; Water, water, every where, Nor any drop to drink.”

This well-known phrase from The Rime of the Ancient Mariner by Samuel Taylor Coleridge refers to the frustrations of ancient mariners...

Have you ever wondered how we would clean up our drinking water if modern ion exchange resins had not been invented? The simple answer is that someone would have had to invent them. There are so many ways in which ion exchange resins are used on a...

In the U.S., drinking water, whether supplied by public water systems or bottled as a food product, is highly regulated. The Safe Drinking Water Act was originally passed by the U.S. Congress in 1974 to protect the nation’s public drinking...

“He that will not apply new remedies must expect new evils; for time is the greatest innovator.” – Francis Bacon

Mr. Bacon’s wisdom rings increasingly true as the rapidly changing business environment becomes more challenging every day...

In the drinking water treatment industry, a quality product and tight standards are important for many reasons. They help manufacturers save costs, educate employees and create a better product for the customer. It is important to the industry and the...

Increasingly, salespeople in our industry seem to be convinced that most couples won’t buy on the first visit—that we need to give them time to think or shop and then come back. At a recent seminar, one salesperson told us he sells 90% of his business...

There comes a time in the lifespan of a dealership when the owners begin to think about an exit strategy. Whether passing a company onto the next family generation or selling the entire company, for most people this is uncharted territory. Through the...