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One of the greatest added-value services that water and plumbing professionals can provide to their customers is trusted and helpful advice, including tips on keeping themselves, family members and pets safe from floodwaters. Water infiltration or...

Lord Fletcher’s, an iconic restaurant located along the shores of Lake Minnetonka in Minnesota, was established in 1968. Specializing in traditional dining and evening entertainment, it has become a favorite spot for both young and old. In summer...

Information published in March and released by the Water Quality Assn. (WQA) at WQA Aquatech USA 2011 defined environmentalism related to the water treatment industry and discussed new research related to the benefits of softened water. “...

There are several factors that impact the performance of a residential point-of-use (POU) reverse osmosis (RO) system. The previous article in this series (“Factors that Impact RO Filter Performance,” March 2010) highlighted how changes in the...

Arsenic and its compounds have been known to be toxic for millennia. Arsenic trioxide (As2O3), often referred to as white arsenic, was a favored poison in the Middle Ages because it had little odor or taste, enabling it to be easily incorporated into...

Incorporating 10 college campuses throughout south-central Arizona, the Maricopa County Community College District (MCCCD) is the largest community college district in the U.S. The colleges, which offer approximately 1,000 occupational programs,...

The Water Quality Assn.’s (WQA) international headquarters, located in Lisle, Ill., has recently been undergoing some improvements. WQA has been operating in its Lisle building since 1982. Until recently, a large portion of the building was leased out...

Sometimes we chase customers so hard that we forget to make it easy for them to buy from us. Consumers are always weighing the hassle of buying versus the problems they endure. Making it easy to buy can make a big difference in your sales. Let’s take...

Social media is on the rise, and water dealers are beginning to join the conversation to reach out to customers. Rich Anderson, founder and CEO of ClearView Water, Denver, discussed how he uses social media with Water Quality Products Associate Editor...

If you have been a naysayer about the relevance of social media in the water industry, chances are the statistics presented by Tim Miles at the WQA Aquatech USA 2011 Opening General Session made you think twice.

In case you missed it, here is a...