A survey conducted on behalf of the ...
Veolia Water, the Water Division of Veolia Environmental has been awarded the contract to manage wastewater services at the Fort Knox army base in Radcliff (Kentucky), which is home to the U.S. gold reserves. Veolia Water will operate all the base’s installation for 20 years, generating total revenue of 24 million Euro over the period.
This contract was awarded following a competitive bidding process by the U.S. Army, which was seeking to withdraw completely from the base’s wastewater services. Veolia Water participated in the tender under a public-private partnership with Hardin County, which acquired ownership of all the installations, with Veolia Water managing the installation.
This recognition is just reward for the efforts made by all of VWI’s departments since 2002 to deliver significant improvements in water quality and to restore the confidence of the Indiana State capital’s population of 1.2 million. This accreditation has been welcomed by the municipal authorities, which regard it as further evidence of the effectiveness of the public-private partnership implemented successfully over recent years. The latest customers survey indicates a satisfaction rate of 83% compared with a national average of 83%.
"This new public-private partnership and the twin certification achieved by Indianapolis Water proves that Veolia Water’s expansion in the U.S. if founded on a long-term commitment to quality. We will continue to earn the trust of municipal authorities and local governments in private-sector service management by delivering concrete improvements that set new standards. The same applies to national bodies, such as the U.S. Army, with which Veolia Water is consolidating its relationship built on trust," stated Antoine Frerot, Veolia Water CEO.