Dealer of the Month Profiles

March 28, 2016
With the rise of social media, word-of-mouth has spread to the digital world, and business owners cannot ignore its influence. The statistics tell...
March 28, 2016
Hiring and retaining a new employee can be similar to starting a new relationship. In addition to being able to perform the tasks of the position,...
March 28, 2016
In and around the northern Pennsylvania borough of Troy, water quality is complicated by several environmental factors. Thankfully, residents of the...
March 2, 2016
What is customer service? What does it look like? What is good customer service? How does it make you feel? What is outstanding customer service?...
March 2, 2016
Guthrie & Frey Water Conditioning LLC began with an ultimatum. When owner Rob Frey was in college, his father, who owned a well pump...
January 28, 2016
"My water is perfect; I have a well.” “I live near one of the freshest reservoirs in the state—why would I pay to install a water softener or filter...
January 28, 2016
Are you ready—right now? Soon?—to either sell your business or pass it on to the next generation? If you answered yes, you are in need of a...
January 28, 2016
For more than 16 years, Signature Plumbing Inc. and Benjamin Franklin Plumbing have been providing an expanding number of services to the residents...
January 8, 2016
Customer satisfaction is key in any business operation, and no one knows that more than those at the helm of American Aqua Systems, located in...
December 2, 2015
The water treatment industry is an exciting—but challenging—place to be right now. Between ever-changing regulations, environmental challenges and...
December 2, 2015
While many areas of the country are plagued with serious water issues, from drought to contamination, others are having better luck. Such is the case...
November 5, 2015
It seems like we are always in the middle of political season in this country, but there are times, like now, when politics seem to be the only thing...
November 5, 2015
The 2015 Ford F150 XLT standard cab loaded to the max is currently priced at just more than $30,000 (plus tax, of course). What would you say if I...
October 13, 2015
When the phone rings in the middle of the night, it can be a jarring experience. Is there an emergency? Is a family member in trouble? Is it just a...
October 1, 2015
When the phone rings in the middle of the night, it can be a jarring experience. Is there an emergency? Is a family member in trouble? Is it just a...
September 2, 2015
As an American female owner of a water treatment equipment dealership in Baja California Sur, Mexico, Barbara Manfrediz considers herself to be “a...
July 1, 2015
When Daniel Scott got his start in the water industry a decade ago, a job with a plumbing company was simply that—a job. “To be completely honest, I...
June 3, 2015
In the water business, things are rarely easy, so it is tempting to think that only the “smart” or the “lucky” are able to succeed. Frankly, it...
June 3, 2015
In my last article (“Focus on the Follow-Up,” February 2015), I was pretty direct about my opinions on why you should be scheduling and completing...
June 3, 2015
Each month, WQP features a dealer as Dealer of the Month. This spring, we conducted a survey to ask our readers which dealer of the 12 featured in...

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Do you know a water treatment dealer who deserves recognition for leadership in the industry, innovative ideas or successful business practices? Nominate him or her to be featured as a WQP Dealer of the Month. Self-nominations are accepted.

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