May 02, 2019

WQA Refutes Claims of Solicitation

The Water Quality Assn. calls attention to door-to-door sales

The Water Quality Assn. calls attention to door-to-door sales

The Water Quality Assn. (WQA) called attention to door-to-door solicitations. In a press release, WQA states that any homeowners claiming to represent their organization in door-to-door solicitations is an imposter.

“The Water Quality Assn. does not solicit door-to-door, period,” said WQA Executive Director Pauli Undesser, according to the WQA release. "WQA has a strict code of ethics for our members and for manufacturers of water treatment products. We don’t use scare tactics to generate business."

In the release, the association describes how they frequently hear from homeowners who say someone claiming to be from the WQA has asked to test their water or tried to sell them water treatment devices. In April 2019, multiple homeowners from Texas and Florida notified the WQA of people claiming to be from the organization and asking to do inspections, wearing shirts with the WQA logo, and also passing out flyers that falsely claim WQA membership. According to the release, one homeowner provided a doorbell camera photo.

WQA is recommending that homeowners have their water tested by water treatment professionals or a certified lab. According to the release, water treatment professionals who hold membership in WQA are allowed to use the “WQA member” logo in specific ways. However, they must not claim to represent the association instead of a dealership.

To look for WQA members in your area, those interested can use the WQA's Find Water Treatment Providers tool. The association also recommends treatment products that have been certified to work as claimed. To search for certified products, consumers can visit WQA’s product certification listings.

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