Jan 08, 2016

January 2016

Over the past few years, it seems as though the water industry has gained tremendous momentum—and it does not show any signs of stopping anytime soon. Consumers are becoming more aware of water quality and contamination issues than ever, and…
Customer satisfaction is key in any business operation, and no one knows that more than those at the helm of American Aqua Systems, located in Narragansett, R.I.  Brooks Porter opened American Aqua in 1982 after his aunt purchased a water treatment…
Smartening Up the Industry As I began to reflect on ideas for my 2016 Industry Forecast, I came to the realization that 2016 will be my 30th year in this industry. Yes, I am only 39! I have been blessed in that I have had the privilege to work with many…
Parents are faced with a daily barrage of what is considered “safe”—government, industry, nonprofit groups and the scientific community all have varying and sometimes confusing opinions on this topic. This makes it hard to make the important decisions…
For decades, reverse osmosis (RO) has been a key player in the point-of-use (POU) and point-of-entry water quality improvement market. Natural osmosis results in the passage of a fluid from a solution with a low concentration to a solution with a higher…
According to the U.S. Geological Survey, more than 85% of the U.S. has hard water. In plumbing, hard water leaves calcite deposits, commonly known as scale, that restrict water flow by occluding pipe. In water heaters, calcite coats heating elements,…
Wells of Life is a five-year-old 501(c)(3) organization dedicated to providing clean, safe drinking water wells in rural Uganda. It has drilled almost 150 wells during its startup period, with a goal of drilling 1,000 wells in 10 years.  It is currently…
After discovering that its three wells contained excessive levels of arsenic, Spring Creek Utilities Co. hired Sunrise Eng. to help develop a solution. The engineering firm contracted with AdEdge Water Technologies in June 2011 after a competitive…
In my former position as a sales representative for the Water Quality Assn. (WQA), I sometimes heard my clients refer to certification for water treatment products as a “necessary evil.” How unfortunate it is, I thought, that some clients think of…
You had the appointment and it went really well. You narrowed down the customers’ needs and felt like you were open and honest with each other. You really felt that you had a great rapport with them.   As you were leaving, they told you they were almost…
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