Mar 02, 2016

March 2016

It seems there has not been a day since the start of 2016 that a new development or revelation on the Flint, Mich., water crisis has not been reported in the news. At this point, it is likely that the mere mention of Flint will forever evoke associations…
Guthrie & Frey Water Conditioning LLC began with an ultimatum. When owner Rob Frey was in college, his father, who owned a well pump business, “issued a succession plan that said, ‘I’m going to start slowing down right now, so if you want to get…
The Flint, Mich., water crisis has dominated national news since the beginning of 2016. On Jan. 16, President Barack Obama declared a federal emergency in Flint, providing $5 million in Federal Emergency Management Agency funds for filters, replacement…
In December 2015, the Consumer Financial Protection Bureau (CFPB) issued a follow-up report detailing the impact the Credit Card Accountability Responsibility and Disclosure (CARD) Act has had on consumers. CFPB Director Ken Cordray said that, overall, “…
What is customer service? What does it look like? What is good customer service? How does it make you feel? What is outstanding customer service? What would it take to wow you? Do you have the power to wow your customers?  These are questions that we are…
In recent years, coffee has become one of the most popular drinks on the market, with the average American consuming 3.1 cups of coffee each day. The focus of the perfect cup of coffee is often on the bean itself, when in reality, water quality greatly…
Each spring, the quality of the process water at a pulp mill in eastern Canada would suffer when snowmelt generated large volumes of runoff into a nearby lake and its tributaries, pushing additional debris, dirt and iron into the facility’s aging…
We are exposed to arsenic every day through fruit juice, vegetables, rice, grains, dust in the air or even pressure-treated lumber. Currently, the primary recognized cause of unintentional arsenic consumption is drinking groundwater that contains it. …
Brown Brothers Winery in Milawa, Victoria, Australia, has been crafting wines since 1889, with more than 60 wines available for tasting. The third and fourth generations of the family are keeping the tradition alive and have forged a company reputation,…
In recent months, some clients of the Water Quality Assn.’s (WQA) Product Certification Program have questioned the association’s policy on retesting already certified products. WQA and other certifiers of water treatment products, including NSF Intl.…
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