May 27, 2020

Checking In #5: Susan Keaton on Communication During a Pandemic

In this episode of Checking In: A Video Series With WQP, WQP Managing Editor Lauren Del Ciello checks in with Susan Keaton, marketing and communications coordinator for the Water Quality Association (WQA). The conversation covers WQA's coronavirus resources and overcoming challenges associated with adapting communications efforts during the pandemic. Plus, Susan offers advice to businesses working to communicate with their customers in a pandemic world.